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Secure Shopping

 
 
We use 128-bit SSL technology to encrypt all sensitive data, that you submit to us on our website. All orders are processed securely via PayPal.

When you reach the Checkout pages, look for the padlock icon at the bottom of your browser ( in Internet Explorer, or in Firefox) which verifies that the page you are viewing is secure.
 
Track Your Order 
 
Once you have placed an order with us, you can track your order by logging into your account. From your account you can view full details of your order and its current status.

You will also automatically receive email notifications as soon as there is any change to your order's status (sent to your registered email address).
 
Item Availability 
 
Available Next Day : Item is currently in stock and is available for next day delivery.

Available 1-3 Days : Item will be available for delivery within 1-3 days.

Special Order : Items are ordered or manufactured on request. Please contact us for more information.
 
Delivery Charges 
 
We ship orders to the UK, Europe and Worldwide. Your order's delivery charge is calculated against the total weight of your order. The following weight ranges apply :
 
UK
Weight rangeCost
0kg to 0.2kg£0.00
0.2kg to 0.5kg£2.95
0.5kg to 10kg£5.95
10kg to 1000kg£15.95
 
Europe
Weight rangeCost
0kg to 0.09kg£0.00
0.09kg to 0.3kg£7.00
0.3kg to 2kg£15.00
2kg to 5kg£40.00
5kg to 20kg£50.00
 
Worldwide
Weight rangeCost
0kg to 0.3kg£8.00
0.3kg to 2kg£10.00
2kg to 5kg£45.00
5kg to 10kg£90.00
10kg to 20kg£150.00
 
Returns Policy 
 
Faulty Goods

We must be notified of any faulty goods within 7 days of receipt of package either by phone on 01787 210 917 or by e mail at sales@electritech.co.uk (preferably both) and refund or replacement (on receipt of faulty goods) will be arranged.

Return of faulty goods

All goods must be returned in their original packaging and returned by the same method of postage as their delivery and must be packaged in a secure and safe fashion to ensure no further damage during return transit. A full refund of any postage costs will immediately be issued to your credit card.

There is a 15% re-stocking fee for all returned items
 
Non Faulty Goods

We must be notified of any order cancellations within 7 days of receipt of goods either by phone on 01787 210 917 or by E mail at sales@electritech.co.uk or preferably both and we will arrange a refund to your card on receipt of returned goods.

Return of non faulty goods

All goods must be returned in their original packaging. Goods must be sent back by secure postage (we can accept no responsibility for goods sent back by unregistered post) and must be packaged in a secure and safe fashion to ensure no damage during return transit. The full cost of the return postage is you, the customers, own expense and no refund is available.

There is a 15% re-stocking fee for all returned items
 

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